Archive for the ‘Exchange Server’ Category

Problem:

Client is attempting to access Outlook Web Access (OWA) and are returned the following error after login attempt:
A problem occurred while trying to use your mailbox. Please contact technical support for your organization.
and/or
An unexpected error occurred and your request couldnt be handled.

Cause:

This issue occurs when the msExchVersion attribute is not set correctly on the user object in the Active Directory. Exchange 2007 uses the msExchVersion attribute to determine the version of Exchange that user objects are associated with. If the version value is less than 0.1, Exchange 2007 considers the object “read-only” and cannot write changes to the object.

Problem:

Client creates a new Meeting request in Microsoft Outlook and adds a Conference Room or another Exchange Resource. When the meeting reaches the Resource Calendar the Subject line is deleted and replaced by the organizers name.

Cause:

Microsoft Exchange Resources set to AutoAccept meeting requests (AutomateProcessing: AutoAccept), by default delete the subject and replace it with the organizers name. Though this feature can make sense in some scenarios it can cause confusion in most.