Posts Tagged ‘Office’

Problem:

Client is unable to launch Outlook; returns the error: “Cannot start Microsoft Outlook. Cannot open the Outlook window” and then closes.

Cause:

A corrupt profilename.xml file may be causing the conflict.

Problem:

Client is attempting to launch an Microsoft Office application and are returned the error: “Microsoft Office xxxx has not been installed for the current user. Please run setup to install the application”

Cause:

Corruption of the Opa12.dat or the MSO.DLL file.